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A manager discusses job performance with her employee
Management
Handling the Tough Employee Appraisal in Trying Times
Navigating difficult conversations with different styles of communication
September 2022
Crystal Flash team ribbon cutting
Management
Starting From the Top: Recruitment & Retention at an ESOP Company
How an employee-focused approach has given Crystal Flash much to celebrate at 90 years
August 2022
Generation Z job seeker
Management
How the Propane Industry Can Stand Out to the Next Generation of Job Seekers
One workforce development leader outlines what the industry has to offer prospective employees
July 2022
Two men navigate workplace politics in the office
Management
Navigating Positive Workplace Politics With Your Manager
4 questions to consider & 3 steadfast rules for building trust & camaraderie
July 2022
A stressed man covers his eyes
Management
Managing Stress in the Propane Workplace
A health care professional's advice for reducing stressors & creating a healthier work environment
July 2022
Joe Roggio, Paraco Gas
Management
Replace Routine Hiring & Promoting Processes With Nontraditional Hires
How a road less taken can lead to fantastic employees
July 2022
propane workforce
Management
Promoting Propane’s Career Potential to Incumbent Leaders
The attributes of the industry that subvert expectations & attract a diverse workforce
May 2022
company strategy
Management
Taking Care of Business: The Ferrellgas Strategy for Improving DE&I
One marketer's plan for increasing discourse & acting on this high-priority initiative
May 2022
Women in propane
Management
The Benefits of Hiring Employees That Walk the Company DEI Talk
How the women of propane are driving the industry toward cultural agnosticism
May 2022
Veterans in Iraq - Vets2Techs
Management
The Mutual Benefits of Having Veterans in the Workforce
Military veterans & the next generation are creating a hopeful future for the propane industry
March 2022
Six job candidates sitting in a row
Management
Potential Dangers to Avoid When Building an Inclusive Team Culture
Knowing yourself leads to better hiring decisions
February 2022
Doug Woosman at former propane marketer
Management
Cetane Associates Director Doug Woosman on the Upside of Hiring U.S. Veterans
A former Navy parachute rigger on why companies should maintain a focus on guiding military vets in civilian life
December 2021
Pinnacle Propane bobtail driver
Management
Pinnacle Propane's Approach to Maintaining Culture With New Acquisitions in the Pipeline
CEO details the retailer’s M&A strategy, how the company keeps employees in the loop & more
December 2021
A hand knocks over one chess piece with another in a game of chess
Management
Setting & Executing a Business Strategy for Your Propane Company
4 questions to ask when setting a solid company plan
October 2021
Employee at a desk working alone
Management
Can You Leave Your Employees Alone?
Understanding the difference between a culture of responsibility vs. authority
October 2021
Gen Z employee in an office setting or management position
Management
How to Recruit Gen Z to Your Propane Company
3 tips for attracting the newest generation in the workforce
October 2021
A younger man with a beard, glasses and blue collard shirt works from an iPad at work
Management
5 Tips for Strong Leadership & Retention of Newer Generations
Navigating the transition from boomers to Gen Zs
September 2021
Mike Abrams, military veteran & fleet manager
Management
Mike Abrams: From Attack Helicopters to Propane Fleets
How one man’s dedication to safety & service benefits both the U.S. Army & the propane industry
August 2021

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Operations
Assessing Winter Diagnostics for Your Propane Operations
Revisiting how your propane company performed during peak cold months improves processes
Customer Service
Empowering Your CSRs: Building Customer Service Champions in the Propane Industry
Exceptional customer service starts at the front desk — here’s how propane companies can recruit, train & empower CSRs to stand out in a competitive market
Verbatim
Propane Leaders Answer: If You Were a Superhero, What Would Your Power Be?
Industry colleagues reveal how they would choose to save the day
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