Tuesday, January 13, 2026
Metsa Tanks has launched a new website, which aims to update the site's appearance and enhance user experience.
Modernizing the proven pillars of effective customer service
Inside Rural Computer Consultants’ 27th customer seminar
Leverage tech to better understand customers, create effective loyalty programs & deliver seamless service
Exceptional customer service starts at the front desk — here’s how propane companies can recruit, train & empower CSRs to stand out in a competitive market
When hurricanes, ice storms & record-breaking cold strike, propane stands as a dependable energy source, keeping homes warm & powered when it matters most
Touching on these key talking points will help you highlight the benefits of propane to your customers
Transform your website into a customer-centric experience, ensuring every visitor finds exactly what they need, when they need it
Tuesday, July 2, 2024
Rural Computer Consultants hosted its 26th annual Customer Seminar this year in Myrtle Beach, South Carolina, from June 17-20. The four-day event equipped participants with educational sessions, a roundtable discussion and a vendor fair.
Freddie Ridler and Nancy Mathison (or “Team Francy”), the event’s organizers and emcees, have been hosting the event for over five years.
Wednesday, April 17, 2024
RICHMOND, Va.
Leveraging a forward-resolve approach for better propane customer service
Boost client satisfaction by diversifying communication channels & prioritizing customer feedback
How dividing your client base into categories helps create team priorities & set expectations
Propane retailers can foster customer satisfaction & ensure long-term success with these practical solutions to common issues
In order to grow as a business, focus on getting better at the things you do
From Our Partners
Setting the standard in NGL transport & service for over 50 years
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The West Coast's busiest port saw 96% lower emissions, 50% savings on fuel costs
Is the stretching process now more expensive than it’s worth?
How tank installation in the Southeast circumvents buoyancy & other potential issues during flooding
A rundown on the role domes play in protecting propane tanks & how to maximize their longevity