Exceptional customer service starts at the front desk — here’s how propane companies can recruit, train & empower CSRs to stand out in a competitive market
Technological advancements in cathodic protection monitoring are critical in preventing costly propane tank failures, safeguarding public trust and ensuring compliance with safety regulations
A ruptured CNG tank during a routine fill-up led to catastrophic injuries & a major jury verdict in a high-stakes product liability trial
2 tech milestones sparked a digital shift that propane dealers can harness to boost efficiency & meet customer needs
The results of the annual ‘Top Technology Trends in Fuel Delivery’ survey & where you should be investing in hardware & software solutions
Help your community with a plan for charitable giving
An in-depth look at the indispensable role propane fueling hose reels play in propane delivery
New research & funding boost renewable propane — what’s next for the industry?
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Prioritizing safety training is essential for propane marketers to maintain compliance, reduce risk & ensure teams are properly equipped to meet regulatory requirements
The multifaceted company has thrived since 1951, blending family values with diverse offerings to lead in the propane industry
Take a look at exciting & innovative products for the propane market in 2025.
The $255,000 settlement is just one outcome in a case involving multiple defendants
Inside one company’s efforts to take up the torch of a brighter, cleaner energy future
5 steps to realign your team members in the midst of friction
A dedicated advocate for propane safety and innovation, he leaves a legacy of service and lasting impact at NPGA
Passing on the family business legacy during the selling process requires a balanced approach & careful planning
Supporting field employees leads to healthier workplace dynamics & productive operations
Some embrace lifelong learning, while others avoid it — here’s what industry colleagues had to say in this issue of Verbatim
Maximize propane marketing success with clear goals, data-driven insights & AI-powered tools
Strategies for creating a top workplace, from cultivating culture to prioritizing employee development
The propane industry is ripe with opportunities to connect & grow for both men & women
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Get expert advice on pumps, compressors, system design & safety — straight from Blackmer
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The National Fuel Gas Code sets the standard for gas systems nationwide
Stay on top of safety in your manufacturing processes with clear maintenance plans & employee training
A devastating explosion raises questions about jobsite safety & liability
Compared to other fueling options, propane has key advantages in the ag sector