Foster Fuels Inc. employees together
Strategies for creating a top workplace, from cultivating culture to prioritizing employee development

Is your company looking for ways to stand out among employers in your industry? Are you trying to boost your human resources team and benefits package? It’s imperative to refine and improve your company culture and human resources strategies on the continuing journey of being a great place to work. Even if your company has always maintained a positive and team-oriented environment, being a top employer requires extra effort.

Foster Fuels was recently recognized as one of the “Best Places to Work in Virginia.” This accolade highlights the dedicated employees at the company who contribute to the workplace. Every team member plays a crucial role in the company’s success and enables exceptional service for customers. Read on to discover seven ways to create a top-tier workplace for employees.

1. Foster a Positive Culture

One of the most crucial steps to becoming a great place to work is fostering a positive culture and a strong team atmosphere. Encourage kindness, collaboration and a willingness to help others. Managers must lead by example by striving for excellence and instilling a shared commitment to the company’s success. When hiring, you should prioritize candidates who align with these values to maintain a supportive work environment.

2. Focus on Work-Life Balance

Today’s workforce is diverse, including working parents and individuals with varying backgrounds and needs. According to the U.S. Bureau of Labor Statistics, 74% of mothers and 93% of fathers participate in the labor force, while 22.7% of the workforce has a disability. A well-balanced work environment contributes to employee satisfaction and productivity. Offering benefits like paid parental leave shows that you value your employees and their families and desire for them to have healthy work-life balances.

3. Retain Talent & Listen to Your Employees

While recruiting new talent is essential, retaining current employees is just as important. Long-term employees possess valuable knowledge and insights that can enhance workplace culture. Listening to their feedback builds trust and fosters a sense of belonging. For example, since 2022, Foster Fuels has reduced its turnover rate from 26.27% to 13.8% by promoting an “employee-first culture.”

Recognizing employee tenure through anniversary bonuses (e.g., at five, 10 and 15 years) reinforces their value within the company. At Foster Fuels, 38% of employees have been with the company for at least five years. Prioritizing employee retention can save a company significant costs associated with onboarding new hires.

At the same time, it is crucial to set up new hires for long-term success. Assess your onboarding process: Is it welcoming? Does it provide comprehensive training? Does the HR team personally engage with every new employee on their first day? Reviewing and improving onboarding experiences ensures that new hires feel supported from day one.

4. Create a Competitive Benefits Package

A strong benefits package is a key factor in attracting and retaining employees. While competitive pay is essential, additional benefits cater to a wide range of employee needs. Offering paid parental leave, comprehensive medical/dental/vision coverage and bereavement leave enhances workplace satisfaction.

Beyond traditional benefits, consider providing unique perks, such as tickets to local arts programs, sporting events, gym memberships or children’s activities. Additionally, offering an annual credit for company apparel and swag (merchandise) allows employees to choose branded clothing while ensuring that staff in the field have proper uniforms.

5. Invest in Employee Development

Employees are the backbone of any successful company. Investing in their growth extends beyond offering a traditional 401(k) plan. Show employees they are valued through referral bonuses, leadership training and educational assistance programs. Employee referrals, for example, lead to higher retention rates — 45% of referred employees stay for at least four years compared to 25% from other hiring sources.

Providing training and development opportunities enables employees to build new skills and advance within the company. Corporate scholarship programs further demonstrate an investment in employee education and long-term success.

Additionally, fostering a sense of community within the workplace through activities such as cook-offs, potluck-style lunches and holiday parties strengthens employee morale.

6. Create a Give-Back & Community-First Culture

Employees feel more engaged when they see their employer contributing to the communities where they live and work. Evaluate your corporate giving initiatives — do your donations support causes that matter to your employees?

Encourage volunteerism by offering paid volunteer time off, allowing employees to dedicate time to causes they care about. In 2022, 47% of companies provided volunteer opportunities. There are digital tools available that help employees track their volunteer hours, and friendly competitions for most hours volunteered can add an element of fun while benefiting the community.

7. Build Strong & Meaningful Employee Connections

Genuine connections between leadership and employees enhance workplace culture. Leaders should take the time to know employees by name and show interest in their lives. Studies indicate that happy employees experience a 12% increase in productivity.

Recognizing employee achievements, whether through milestones, spotlights in company emails or social media, or sharing customer testimonials, contributes to job satisfaction. Employee appreciation also impacts safety — studies show that recognition reduces safety incidents by 22%.

Your employees are the key to your company’s success. Happy employees lead to happy customers, which ultimately benefits the business. By implementing these strategies, you can improve morale and establish your organization as a “best place to work.”

Olivia Beavon is the vice president of marketing for Foster Fuels Inc. Beavon is a dynamic marketing leader with a passion for driving brand visibility, engagement and revenue growth. She brings over a decade of expertise in marketing for both B2B and B2C strategies. You can contact her at olivia.beavon@fosterfuels.com or visit fosterfuels.com.