Most propane dealers don’t know how to use their back-office software data in their marketing. And the ones who do? Often still miss major opportunities.
Your back-office system holds so much customer information, but most of it sits untouched. In this webinar, Andrew Maderia and Brett Lewis from Navara Marketing will show you how to use that customer data to add additional revenue — without new tech, more staff or complex tools.
We’ll walk through simple ways to send better reminders, follow up at the right time and catch issues before they turn into lost customers. We’ll also show how better communication leads to better reviews.
By the end of this webinar, you’ll walk away with:
- At least one way to use your back-office software to send better-timed messages that drive orders
- A simple tactic to catch unhappy customers before they leave a bad review
- An automation you can set up now to boost good reviews without adding more work
- How to leverage your happy customers to do and buy more and make them stickier
SPEAKERS
Cofounder
Navara Marketing
Andrew Maderia is a cofounder of Navara Marketing, having merged Maderia Group with L4 Group after over a decade of collaboration. As a downstream fuel marketing and growth strategist and an industry speaker, Andrew has spent more than a decade driving growth for fuel and propane dealers — building sharper marketing strategies, streamlining customer communications and positioning companies to win in competitive markets.
Cofounder
Navara Marketing
Brett Lewis is a cofounder of Navara Marketing, also upon the merger of L4 Group with Maderia Group. He leads strategy and positioning for energy and service brands. With over 15 years of experience in digital marketing, Brett specializes in building systems that drive measurable growth through brand clarity, SEO and customer-focused campaigns.
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