By Diane Schumm… You may already be aware of the effect of delinquent accounts on your business, but you may not know that the age of delinquent accounts contributes to the overall success rate for recovery of lost income. As a delinquent account ages, the likelihood of collectability decreases, increasing the amount of income you’ll have to write off each year. Why Early Intervention Is Critical You rely on your customer relationships. They build your repeat business, provide referrals, protect your reputation, and guarantee longevity. Wouldn’t you rather focus on building even better relationships with your most valued clients instead of on clients avoiding your requests for payment? You may want to give your customers more time to pay their delinquent accounts, but the Department...

The Yellowstone Park Foundation and Bernzomatic, a hand-held torch and fuel cylinder company, launched a disposable camping fuel cylinder recycling program for Yellowstone and Grand Teton National Parks. The program aims to help park visitors properly recycle propane containers commonly used to fuel lanterns, camping stoves, and grills. The Foundation notes that the containers are usually either left at campsites or placed in improper recycling containers. This recently introduced sustainability initiative includes the rollout of a new recycling vehicle, which park officials showed off at a special event on June 4, 2016. The Foundation notes that the sustainability initiative and the recycling vehicle “set [a] new industry standard for protecting natural resources and reducing waste in U.S. parks.” This program aims to solve an environmental...

As Congress was busy preparing to break for the Memorial Day recess, the National Propane Gas Association (NPGA) was gearing up for its 12th annual Propane Days fly-in May 24 to 25. After taking care of NPGA’s internal business the previous day, the Propane Days attendees were eager to kick off the program. The day began with a breakfast briefing from NPGA’s legislative team on the issue “asks” for this year’s Hill visits. These included asking members to support the 34-hour restart provision for truck drivers; back propane autogas initiatives; oppose excessive entry-level driver training rules; and conduct a review of the Department of Transportation’s small pipeline system regulations. Following this briefing, Rep. Chris Collins (R-N.Y.) was welcomed to the stage by New York Propane...

(STARBUCK, MINN.) July 10, 2016 – Deciding to retire after 12 years of service, the owners of Lucky’s Propane, Randy and Jackie Elmer, have sold their propane delivery and service company to CHS Inc., the nation’s leading farmer-owned cooperative. The Lucky’s Propane business will become part of CHS Prairie Lakes, a full-service ag retail business for CHS based out of Starbuck, Minn. The transaction was finalized on June 23, 2016. Financial details were not disclosed. “We have been blessed to have spent these past twelve years working with such wonderful customers, and we have confidence that they will be in good hands with CHS Prairie Lakes. We will miss working with everyone, but we are excited for this next adventure!” says Lucky’s owners, Randy and...