Author
Esther Angell & Steph Schreyer
Esther Angell is vice president of customer relationship management (CRM) at Cargas, overseeing growth for the CRM business unit and empowering team members to reach their full potential. Angell has over a decade of experience in the oil, gas and manufacturing industries and served on the board of directors for the Women's Energy Network.
rnrnSteph Schreyer is the director of customer experience on the Cargas Energy team, having joined Cargas in 2005. At Cargas, she has been in sales as well as support manager. Schreyer now focuses on her passion for customers by overseeing Cargas Energy's customer experience team and providing an exceptional experience for all Cargas customers.
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Customer ServiceHow dividing your client base into categories helps create team priorities & set expectations


