Paula Summers Reflects on the Propane Industry’s Financial Resilience

Can you describe what you do in your current role? 

In my role, I partner closely with business owners to deliver smart, customized and flexible financing solutions specifically designed for propane assets and develop comprehensive strategies that support each client’s objectives. 

What would you say is the greatest lesson you’ve learned in your career? 

Success can be summed up in 10 two-letter words: If it is to be, it is up to me! 

From your view, how has the industry changed over your career? What are you seeing now that you may never have imagined in the beginning? 

Back in 1999, my former company, Vision Financial Group, primarily focused on financing titled assets like bobtails, crane trucks and service trucks. Thanks to the strong credit profile of most propane marketers, our scope expanded to include tanks, software and even tank monitors. For a lender to feel confident in financing technology, the industry itself needs to demonstrate resilience — and propane has done just that. It is exciting to witness both the propane and finance industries progressing in this direction. 

What are some of your greatest personal successes over your career? 

Being elected chair of the Women in Propane (WIP) Council for the National Propane Gas Association (NPGA) is a role I’m incredibly proud to hold. When I first joined the propane industry in 2017, I attended my first NPGA Southeastern Expo and participated in the annual WIP Leadership Forum, where I gained valuable insights into my personality profile, learning how to leverage my strengths and recognize areas for growth in business. The group’s welcoming environment inspired me to engage in every WIP program available over the years, which played a significant role in shaping the leadership skills I have today. 

What advice do you have for someone coming into the industry? 

Get involved with the NPGA and your state associations! It’s one of the best ways to connect, engage and network with others in the propane industry. Whether through NPGA councils like WIP, Young Professionals, or benchmarking or by attending state association meetings, there are plenty of classes and learning opportunities. Many groups also offer webinars and online resources if travel isn’t an option, including numerous service providers. This industry is full of experienced leaders eager to share their knowledge and expertise — take advantage of these valuable resources! 

How would you describe your leadership style, and how do you believe it contributes to the success of your team and organization? 

I strive to lead by example, allowing team members space to grow rather than micromanaging their activities. People often gain more from their mistakes than from their successes. To me, leadership and management are distinct; not all managers are leaders. I emphasize to young professionals that leadership can develop at any stage in their career. I encourage my team, especially those early in their careers, to seek leadership opportunities outside of work — in their community, church or a cause they’re passionate about. That foundation of experience equips them to excel when leadership opportunities arise in their professional career. 

What is your ideal future for the industry, and how do you plan to continue contributing to that future? 

My ideal future for the propane industry is one where innovation, inclusivity and sustainability drive growth. Propane has a unique role to play as a clean, sustainable energy source, offering an alternative that supports environmental goals and meets the diverse needs of consumers. I envision an industry that embraces technology to enhance efficiency, and I will strive to set a positive example by contributing my work and mentoring to an industry that remains resilient, forward-thinking and aligned with the global movement toward sustainable and renewable energy solutions